Frequently Asked Questions

If you have questions about any aspect of our courses, you’re in the right place

Ordering / Account Problems?

If you’re having problems signing up, signing in, or managing your account, please contact us.

How long will your data entry training take?

You can complete our Data Entry certification courses at your own pace, typically ranging from three to six weeks. As an online course with lifetime access, you have the flexibility to choose the speed at which you complete the course. There are no strict time constraints.

Why is your course priced more affordably than others?

Our online format allows us to keep our costs low. We don’t incur expenses for printing and shipping materials, and there’s no need for a physical classroom. This allows us to offer you competitive pricing.

Do I need to pay any ongoing fees for my lifetime access?

No, you make a single upfront payment, and there are no hidden or additional costs down the line.

Can I request a refund?

Absolutely, you can request a full refund at any point before completing the course exam, no questions asked. To request a refund, simply use the form provided in your student dashboard.

What is with the exam?

The assessment typically takes around 45 to 60 minutes and serves as your confirmation of completing the coursework. Once you’ve completed the assessment, we will evaluate it to issue your certificate.

How many attempts do I have for the exam?

You have two attempts to complete the exam. Approximately 98% of our students successfully pass the assessment on their first try.

Is this a comprehensive course?

Our course is designed to provide you with the confidence and skills needed to secure your first data entry job. While we could offer extensive content on the subject, we believe in providing concise, manageable learning material. We’ve condensed all the essential topics into 10 bite-sized modules to ensure that you can efficiently acquire the knowledge necessary for success in the field of data entry without feeling overwhelmed.